How to Contact Support

If you need help with membership, billing, submissions, verification, or profile access, the fastest path is the Contact page.

Step 1: Open the Contact page

Go to: /contact

Step 2: Include the right details

To help resolve issues quickly, include:

• Your username
• The email address used for your membership/subscription
• A clear description of the issue
• Relevant links (entry URL, profile URL, or page where the problem occurs)
• Screenshots (if applicable)

Common reasons to contact support

• Payment completed but membership not active
• Unable to log in / password reset issues
• Submission problems or missing progress
• Verification questions
• Profile updates or account access issues